If you have any questions or if there is anything you are having trouble with, please feel free to contact us.

For inquiries about products or the status of your shipment, please use the chat (AI) in the bottom right corner of the screen to quickly convey the current situation (please have your order number ready).

You can also check it in the Frequently Asked Questions.

For other inquiries, please use the form below. Once we confirm the details, a representative will get back to you. We aim to respond within approximately 3 to 5 business days (please note that if there is a high volume of inquiries, it may take longer to respond. We appreciate your understanding).

(If you do not receive a reply from the shop, it is possible that the email did not reach them, so we apologize for the inconvenience and kindly ask you to contact us again.)

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